Flash Roll Support

Shoot tonight. See them tomorrow.

When are my photos ready?

A finished roll develops overnight and the envelope arrives at 8 am (at least 8 hours after you finish). Can't wait? Tap Rush on the roll to get it back in an hour, or Instant to see it in about four minutes.

How do I finish a roll early?

On the camera, tap the ••• button and choose Finish roll early. Unused frames are lost, like snapping a real disposable open.

My film didn't come back on my new phone

Your film follows your Apple Account through iCloud. Sign in to the same Apple Account and turn on iCloud for Flash Roll in Settings, then open the app.

Can I use a song from Apple Music or Spotify in my reel?

No. Those songs are copy-protected, so no app can put them in a video. Pick a song file saved in Files, or choose No music and add any song inside Instagram.

Post to Instagram didn't open my reel

The reel is saved to your Photos first, so you can always open Instagram, start a Reel and pick it from your library.

A purchase didn't go through

Purchases are handled by Apple. If you were charged but didn't get your film, close and reopen Flash Roll; purchases are restored automatically. Otherwise, email me.

Contact

Email noah@noahfleming.com and I'll get back to you.

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